Reservations for Cat Hotel.
Cat Hotel Reservations:
Reserving a suite is simple and easy
Click on the “Reserve Hotel” button
A new window will appear and you will be prompted to create an account
You will be required to register you and your cat(s) information
PUT IN ALL FIELDS OR “N/A” IF YOU DO NOT KNOW THE ANSWER. (Blank fields will make your reservation not go through)
Please select your veterinarian
Reserve the dates and service that your desire
You may also add on appointments and other services for your cat(s)
Please also indicate any special requests and which suite you prefer at the bottom
Select from either a Presidential Suite, VIP Suite, or Executive Suite
Your reservation will be reviewed by Pounce Hawaii within 48 hours
You will receive confirmation of successful reservation
If you are having trouble, see a step-by-step here
Pounce Hawaii will send you a “reservation check-list” reminder of what information you still need and what to bring during your cat(s)’ stay
A 50% deposit is required to reserve room, remaining balance & additional services will be due at check-out
For detailed price list, please review our menu of services
For hotel requirements and regulations, please review our FAQ
For further assistance, please email us or call us with your reservation request!
If you do not hear back from us within 48 hours, there could have possibly been a technology glitch and it did not go through. Please give us a call!
We have been having software issues with our system lately, please call us if you receive an error message or your information will not go through!
If you are having trouble, see a step-by-step here
If you received a “waitlist” notification, it means we are completely occupied during your requested dates. Please call us for further clarification.
We highly recommend reserving at least a month in advance, or as far ahead as possible! We have limited rooms and fill up quickly!
Need a vet prior to check-in? See our list of recommended Oahu vets here.
*Please note: We have a 5-7-night minimum stay for our Royal Suites, depending upon availability. We have a minimum night stay requirement for our peak holiday times: 3 nights for executive suites and 7 nights for all other upgraded suites (Villa, VIP, VIP Window). The holidays include, but are not limited to: Spring Break, Memorial Day weekend (Friday-Tuesday), 4th of July Weekend (Tuesday-Tuesday), Labor Day Weekend (Friday-Tuesday), Fall Break, Thanksgiving Week (Tuesday-Tuesday), and Dec 15-January 10. We have a 5 night minimum (executive) and 7 night minimum for all other upgrades suites for the December-January holiday peak season! We may require minimum night stay for certain busy weeks, depending on availability. If your reservation dates fall into these dates, you may have to meet the minimum night requirement. We have limited availability and try to accommodate our guests as best we can. Please still inquire about your dates and the availability of the room you are requesting. Sometimes we have cancellations and we can squeeze you in for a shorter stay. Thank you for your understanding! We are closed on Thanksgiving Day and Christmas Day for any in-person appointments, check-ins, and check-outs.
Location: We now have 2 locations in Kaka'ako; 839 Queen St and 716 Cooke St. You will be called to confirm your appointment along with the location of your appointment 1-2 days prior to your appointment date. At this time, both of our locations share the same staff, so we appreciate your flexibility with the possible changes in location. There is free parking in front of both locations. Please call us when you are in front of the building so we can meet you at your car for curbside pick up/drop off.